Customers are the bread and butter of any business, and without them there would be no business. Therefore it is essential for the success of any organisation to ensure that customer service forms the basis of any marketing strategy and that managers and employees alike are familiar with its significance. At the end of the day, it is not your boss who pays you, it is the customer.
What you will learn:
Upon completion of this course, you should have a knowledge of:
This course is ideal for:
Anyone who deals with customers directly.Buy Course
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Professional Online Video Course
Take course on mobile, tablet or laptop
Subject Matter Experts
Instant Access and 24/7 technical support
Download certificate on completion