Olive Learning Logo Close Button

Customer Service Management

Customers are the bread and butter of any business, and without them there would be no business. Therefore it is essential for the success of any organisation to ensure that customer service forms the basis of any marketing strategy and that managers and employees alike are familiar with its significance. At the end of the day, it is not your boss who pays you, it is the customer.

 

What you will learn:

Upon completion of this course, you should have a knowledge of:

  • Customer service issues in the day to day running of a company
  • The contribution you can making to dealing with customers
  • The needs and expectations of cusomters
  • How to solve problems and deal with complaints

 

This course is ideal for:

Anyone who deals with customers directly.

Buy Course
Close Button

Payment

Secure Payment Form

Billing Details






To purchase more than 25 licenses please contact us for a quote.

Click the link below to email us and make sure to state your full name, contact details, company name and the number of required licenes

Contact us now at info@olivemedia.co

We will be in touch as soon as possible to discuss your requirements.

Total Cost

Payment Details Customer Service Management: You will be charged €35.00 after submit.

Card Details

/

€35.00 1 - 10 €25.00 10 - 25 Take This Course
25+ Licenses

To purchase more than 25 licenses please contact us for a quote.

Click the link below to email us and make sure to state your full name, contact details, company name and the number of required licenes

Contact us now at info@olivemedia.co

We will be in touch as soon as possible to discuss your requirements.

Skill level

Basic

Includes

Professional Online Video Course
Take course on mobile, tablet or laptop
Subject Matter Experts
Instant Access and 24/7 technical support
Download certificate on completion

Close Button

Request a call back

Newsletter Signup